Registration Questions

1. If I enter a unique registration mailing address on a title/reg transaction, where can I go later to see where the registration was mailed?

   Generate a Vehicle Transaction History report. (On the Reports menu, select Vehicle Reports. On the menu bar on the left, click Vehicle Transaction History.)

2. What should I do if the printer jams while printing a registration?

   If a registration is damaged in the printer, use the Reprint Registration feature to reprint it.

3. When I issue a title and registration, why does the Vehicle Status tab sometimes appear first on the Title and Registration window and not the Application tab?

   The Vehicle Status tab appears first if the vehicle has a security interest that needs to be released before the title and registration transaction can continue.

4. How do I issue a registration credit?

   Follow the procedure titled Crediting Registration Fees and Property Taxes..

5. Are Disabled Veterans exempt from registration fees?

   A Disabled Veteran is exempt from registration fees for their first vehicle, but are not exempted on additional vehicles.

6. How can I title and register a vehicle when the legal owner and the lessee reside out of state (i.e. the lessee is working as a contractor in Kansas but staying at a hotel while their contract is active)?

   When the Vehicle Type is Truck Tractor or has a declared weight greater than 12000 lbs and a Vehicle Type of Truck or Vehicle Type of Trailer-Non RV, the system will designate the transaction as Non-Negotiable.

   1. Add the out of state legal owner and lessee as customers in the system.
   2. Add the out of state/country vehicle to the system.

      1. Use the OOS Title option for the Ownership Document.

      2. Record the Credential #, Credential State/Country and Credential Date.

   3. On the VRT menu, click Title Transactions > Issue Title and Registration.
   4. On the Title and Registration Prequalifier window, enter the VIN and Purchase Date and click Continue.
   5. On the Relate Customer tab, associate the legal owner as the owner vested type.
   6. Associate the lessee as the lessee vested type.
   7. On the Application tab associate the primary owner as the Renewal Customer.
   8. Complete the transaction.
7. How can I register a gray market (out of country military) vehicle?
   1. Add the out of state/country vehicle to the system.

      1. Use the OOS Title option for the Ownership Document.

      2. Record the Credential #, Credential State/Country and Credential Date.

   2. On the VRT menu, click Registration Transactions > Non-Transferable Registration.
   3. On the Non-Transferable Registration Prequalifier window, enter the VIN and Purchase Date and click Continue.
   4. On the Relate Customer tab, associate the legal owner as the owner vested type.
   5. Associate the lessee as the lessee vested type.
   6. On the Application tab associate the primary owner as the Renewal Customer.
   7. Complete the transaction.