Sending a New Message

You can send one of the following types of messages: follow-up, notify, or personal.

To send a message

1. On the Work Management menu, select Work Management Console.

   The Work Management Control Panel window appears.

2. On the drop-down list at bottom of the window, do one of the following:
   • If you want to send a follow-up message as a reminder or request to take a follow-up action, select Create Followup.
   • If you want to create a message to notify a user of some action that occurred in the system, select Create Notify.
   • If you want to send a personal message to yourself, select Create Personal.
3. Click Continue.

   One of the following windows appears, depending on the type of message you selected to create:

   • Create Notify window
   • Create Personal window
   • Create Followup window
4. Type the message.
5. Click Create.

   The message is created.