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Adjusting the Sales Tax on a Vehicle

Use this procedure to do any of the following:

You can also complete the following supplemental procedures when you adjust the sales tax for an already registered vehicle:

To adjust a vehicle's sales tax
  1. On the VRT menu, select Adjustment > Sales Tax Adjustment.

    The Vehicle Sales Tax Adjustment Prequalifier window appears.

  2. Enter the vehicle identification number or customer identification number.
  3. Click Continue.

    Tip: If you do not know the vehicle or customer identification number, click Vehicle Search or Customer Search to open the Search window and find the vehicle or customer you want.

    The Select Ownership window appears.

  4. Highlight the correct owner and click Select.

    The Vehicle Sales Tax Adjustment window appears.

    Note: If you entered a partial identification number or if the vehicle or customer you entered is not found, the Search window appears. For more information, see Entering Information on a Prequalifier Window.

  5. Update the sales tax information for the vehicle.

    Tip: For specific information about the individual fields on the window, press F1 in the window to open the online help or see Vehicle Sales Tax Adjustment window.

  6. Click Pay Now.

    MOVRS checks for errors. If you need help resolving errors, see Errors, Discretionary Edits, and Warnings. When all errors are resolved or if no errors are found, the payment processing application opens.

    Note: For a list of other processing options, see Transaction Processing Options.

  7. Enter the payment information.

    Tip: If you need specific help with the cash drawer, see Processing a Payment in the Cash Drawer and Finance online help.

    After you finish processing the payment, the Finalize Transaction window appears.

  8. In the line of the transaction you completed, click Finalize.

    The Generate Credentials window appears.

  9. Click Generate.

    The documents produced in the transaction generate and print.

    Note: If you finalize multiple transactions at once, credentials are generated automatically.