Issuing a Special Interest Collector Number

You can issue a special interest collector number to a customer who has a vehicle with an active registration and who does not already have a special interest collector number. You cannot issue more than one special interest collector number to a customer. To reprint one that has already been assigned, see Searching Customer Correspondence Records.

To issue a special interest collector number

1. On the VRT menu, select Special Interest Collector Number.

   The Search window appears.

2. Enter the customer identification information.
3. Click Search.

   One of the following occurs:

   • If only a single customer record is found and that customer has no pending transactions, the Special Interest Collector Number window appears. In this case, continue with step 4.
   • If only a single customer record is found but that customer has pending transactions, the Search WIP window appears. In this case, select the appropriate transaction and continue with step 4.
   • If multiple customers are found, the Search window appears with the Results tab displayed. Select the appropriate customer to display the Special Interest Collector Number window. Then continue with step 4.
4. Enter the special interest collector number you want to assign to this customer.
5. If applicable, enter any fee adjustments by clicking the Fee Detail tab and then clicking Add Adjustment.

   For more information, see Adjusting a Fee.

6. Click Pay Now.

   MOVRS checks for errors. See Errors, Discretionary Edits, and Warnings if you need help resolving errors. When all errors are resolved or if no errors are found, the payment processing application opens.

   Note: For a list of other processing options, see Transaction processing options.

7. Enter the payment information.

   Tip: If you need specific help with the cash drawer, see the payment processing application documentation.

8. Click Pay.

   After you finish processing the payment, the Finalize Transaction window appears.

9. In the line of the transaction you completed, click Finalize.

   The system stores the generated special interest collector number as one of the identification numbers for the customer. The Generate Credentials window appears.

10. Click Generate.

    The documents produced in the transaction generate and print. This includes a special interest collector certificate, which you can also view or reprint later by Searching Customer Correspondence Records.

    Note: If you finalize multiple transactions at once, credentials are generated automatically.