Renewing Multiple Registrations for a Customer

EZ Renewal allows you to renew multiple vehicle registrations for the same customer at one time. There are some circumstances where a vehicle cannot be registered through EZ Renewal. An example of this type of vehicle would be one with a special order plate that requires a renewal document each year.

To renew registrations using EZ Renewal

1. On the VRT menu, select Registration Transactions > EZ Registration Renewal.

   The EZ Registration Renewal Prequalifier window appears.

2. Enter the vehicle identification number or customer identification number and other parameters.

   Tip: If you want to locate customers by their names or other parameters, leave the prequalifier window blank to open the Search window.

3. Click Continue.

   When the corresponding vehicle records are identified, the EZ Registration Renewal window appears.

   Note: If you entered a partial identification number or if the vehicle or customer you entered is not found, the Search window appears. For more information, see Entering Information on a Prequalifier Window.

4. Verify that the check box is selected for each registration you want to renew. Clear the check box for any registration you do not want to renew.
5. Click Continue.

   The associated fees appear.

   Note: If a registration is not renewed on or before the expiration date, on the following business day (excluding weekends and holidays), the system charges a penalty fee. On the first business day of each subsequent month that the registration renewal is delinquent, the system also charges the penalty fee. This fee appears as the Registration Penalty Fee on the financial receipt only and is not included as part of the registration receipt.

6. Click Pay Now.

   MOVRS checks for errors. If you need help resolving errors, see Errors, Discretionary Edits, and Warnings. When all errors are resolved or if no errors are found, the payment processing application opens.

   Note: For a list of other processing options, see Transaction Processing Options.

7. Enter the payment information.

   Tip: If you need specific help with the cash drawer, see the payment processing application documentation.

   After you finish processing the payment, the Finalize Transaction window appears.

8. In the line of the transaction you completed, click Finalize. When you select Finalize the system will generate an Image Cover Sheet for the ownership documents you collected for this transaction so that they can be scanned later into the system.

   The Generate Credentials window appears.

9. Click Generate.

   The documents produced in the transaction generate and print.

   Note: If you finalize multiple transactions at once, credentials are generated automatically.