Updating an Active Registration

Use this procedure to do any of the following:

• Update the registration expiration date.
• Change vehicle usage.
• Change the license plate.
• Update the address associated with the registration.
• Increase vehicle tonnage.
• Increase vehicle declared weight.

You can also complete the following supplemental procedures when you update an active registration:

• Assigning a Specific Plate (from inventory to vehicle).
• Transferring a Plate from One Vehicle to Another.
• Adjusting a Fee.
• Adding a Supporting Document.
• Scanning Documents and Creating Online Images.

To update an active registration

1. On the VRT menu, select Registration Transactions > Update Registration.

   The Update Registration Prequalifier window appears.

2. Enter the vehicle identification number or customer identification number.
3. Click Continue.

   Tip: If you do not know the vehicle or customer identification number, click Vehicle Search or Customer Search to open the Search window and find the vehicle or customer you want.

   When the vehicle record is identified, the Update Registration window appears.

   Note: If you entered a partial identification number or if the vehicle or customer you entered is not found, the Search window appears. For more information, see Entering Information on a Prequalifier Window.

4. Update the registration information.

   Tip: For specific information about the individual fields on the window, press F1 in the window to open the online help or see Update Registration window.

5. Do one of the following:
   • If the transaction does not have associated fees, click Commit.

     The registration information is saved and the window closes. You do not need to continue with this procedure.

   • If the transaction has associated fees, click Pay Now and follow the additional steps in this procedure.

     MOVRS checks for errors. If you need help resolving errors, see Errors, Discretionary Edits, and Warnings. When all errors are resolved or if no errors are found, the payment processing application opens.

     Note: For a list of other processing options, see Transaction Processing Options.

6. Enter the payment information.

   Tip: If you need specific help with the cash drawer, see Processing a Payment in the Cash Drawer and Finance online help.

   After you finish processing the payment, the Finalize Transaction window appears.

7. In the line of the transaction you completed, click Finalize.

   The Generate Credentials window appears.

8. Click Generate.

   The documents produced in the transaction generate and print.

   Note: If you finalize multiple transactions at once, credentials are generated automatically.