Use the Choose Correspondence window to select a type of customer correspondence to generate.
To open the Choose Correspondence window:
Choose Correspondence window element descriptions
Window element |
Usage |
Template |
Select the type of customer correspondence you want to generate. |
Search |
To search the list of correspondence types, enter a search term and click Search. |
Search |
Click to search the list of correspondence types based on the value you entered in the Search field. |
Select |
Click to open the correspondence window based on the template you selected. |
Cancel |
Click to close the window |