Use the Forward a Message window to forward a message to a queue or user.
To open the Forward a Message window:
The Work Management Control Panel window appears.
Messages in that queue appear in the pane to the right.
The Message Detail window appears.
Forward a Message window element descriptions
Window element |
Usage |
---|---|
To Queue |
Click to select one or more queues to forward the message to. |
To User |
Click to open the Search User window and select one or more users to forward the message to. |
Message |
Enter the text you want to include with the forwarded message. |
Send |
Click to forward the message and close the window. |
Cancel |
Click to close the window without forwarding the message. |